The full journey, start to finish: free survey, written itemised quote, agreed scheduling, careful access, the work, clean-up, and sign-off with your 10-year guarantee. No call-out fee, no payment before materials are on site.
Tell us the job in 30 seconds. No pushy sales, no call-out fee.
📞 Call Now: 0247 798 1271Here's exactly how we work in Coventry: a free survey where we assess your roof's specific issues, a written itemised quote with no obligation, agreed scheduling, careful access and scaffold where needed, the work itself, a full clean-up and waste removal, then sign-off with your 10-year written guarantee. No call-out fee, no payment before materials are on site.
The roofing trade has a reputation problem, and it's earned by a minority who cold-call, pressure homeowners, take cash deposits and vanish. The antidote is a roofer whose process is transparent from first contact to final sign-off. This page sets out exactly how we work in Coventry, so you know what to expect before you pick up the phone — and so you can measure any roofer against it.
If you're not sure you even have a problem, you don't need to commit to anything — book a free survey and get an honest written assessment. We'll tell you if the roof has years of life left and needs nothing, which happens more often than the doorstep-knockers would have you believe.
A survey on a Coventry roof is shaped by the property's era. On the post-war concrete-tile estates — Bell Green, Wood End, Tile Hill, Canley — the first thing we check is nail sickness: how far the galvanised fixing nails have corroded and whether tile slippage is localised or roof-wide. That single finding often decides whether you need a repair now or a re-roof within a few years.
On the Victorian and Edwardian terraces of Earlsdon, Chapelfields and Stoke, we're assessing slate condition, century-old lead flashing and valleys, and eroded ridge and hip mortar. On the 1930s semis of Coundon and Radford, it's original felt that's turned brittle and hip mortar exposed on three faces. We survey from ground, ladder and loft level, and photograph what we find.
A recent example: a homeowner in Wood End called about a damp patch on a bedroom ceiling. Free survey the same week found a run of slipped tiles from early nail sickness on the weather-facing slope, plus one cracked tile directly above the damp. Written quote itemised the re-fix, the replacement tile and tower access — £340, no scaffold needed. Booked for the following Tuesday, done in half a day, area swept, guarantee emailed. That's the whole process on a typical job.
Tell us the job — by phone or the callback form. We ask enough to understand it and book a free survey at a time that suits you. No pressure, no call-out fee.
We assess your roof from ground, ladder and loft level, photograph the issues, and diagnose the actual cause — not just the visible symptom. On Coventry's estate stock that means checking for nail sickness across the whole roof, not just the obvious gap.
You get a written quote itemising materials, access, scaffold if needed, waste, guarantee and VAT — so you can compare like-for-like with other quotes. No verbal-only figures that change later.
Once you're happy, we agree a start date and realistic timeline, and tell you what access we'll need and when.
Scaffold or tower goes up where the job needs it — arranged and itemised by us, with any Coventry City Council pavement permit handled.
We carry out the work to NFRC standards, keeping you informed if anything unexpected turns up once we're on the roof.
We clear all debris and waste, walk you through what we did, and hand over your written 10-year workmanship guarantee for your records.
| Stage | Typical timing |
|---|---|
| Survey booked from first call | Usually within the same week |
| Written quote after survey | 1–2 working days |
| Repair booked in | Days, not weeks |
| Re-roof scheduled | Typically 2–4 weeks out |
Emergencies are different — we respond to genuine leaks and storm damage 24/7, same day.
We assess access at survey and tell you upfront whether the job needs scaffold, a tower or just a roof ladder. Scaffold is specified for: re-roofs, chimney work, and anything beyond a day at height - always itemised in your written quote, never a hidden extra, and we arrange it.
Coventry's post-war estates scaffold easily, but the Victorian terraces of Hillfields, Foleshill and Earlsdon often have no rear vehicle access, so scaffold is worked in from the front. Pavement scaffold and skip permits go through Coventry City Council; allow a few working days on streets like the terraced streets off Foleshill Road, the Victorian rows in Earlsdon and Chapelfields where space is tight.
| Stage | What you pay | Notes |
|---|---|---|
| Survey & quote | Free | No call-out fee, no obligation |
| Repairs under £500 | No deposit | Pay on completion |
| Re-roofs & major works | Staged payments | Nothing before materials on site |
| Final payment | On satisfactory completion | After you’ve seen the work |
No payment before materials are on site. Staged payments on re-roofs. VAT charged as applicable and shown separately on every quote.
Every job we complete in Coventry carries a written 10-year workmanship guarantee, transferable if you sell, with manufacturer warranties on materials on top.
If a fault appears in covered work, we come back and put it right. No quibbling, no re-charge.
NFRC and TrustMark both require member contractors to provide written quotations and workmanship guarantees, and to follow a consumer code of practice — the marks of a roofer who works transparently.
Source: NFRC consumer guidance / TrustMark
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📅 Book My Callback 📞 0247 798 1271For external roof work you don’t need to stay home — we just need access and power agreed in advance. There’s some noise and a small amount of debris; we sheet below the work area, protect plants and paths, and clear everything before we leave. Coventry's inland West Midlands climate means wind-driven rain from the south-west is the main roof stressor, and shaded north-facing slopes hold damp and moss. If Coventry weather stops work mid-job, temporary weatherproofing goes on the same day and we resume as soon as it’s safe.
“Exactly as described on their website — free survey, written quote, booked in, done, guarantee emailed. No surprises, no pressure. Refreshing for a roofer.”
“They diagnosed the actual leak source in the loft rather than guessing from the ground. That's the difference between a proper survey and a doorstep quote.”
“No money asked for until the materials turned up. After hearing horror stories about cash-upfront roofers, that alone sold me.”
Call us or use the callback form and tell us the job. We book a free survey at a time that suits you, assess the roof properly, and give you a written itemised quote within a day or two — no call-out fee and no obligation.
No. Surveys and written quotes are completely free across Coventry, with no call-out fee. You only pay for work you've agreed to in writing.
No deposit on repairs under £500 — you pay on completion. On re-roofs and major works we take staged payments, but never anything before materials are on site. It's a deliberate protection against the cash-upfront scams the trade is known for.
Not for external roof work — we just need access and power agreed in advance. We'll keep you updated and hand over the guarantee on completion.
We build weather margin into every booking. If rain stops work mid-job, temporary weatherproofing goes on the same day so your roof is never left exposed, and we resume as soon as it's safe.
A written 10-year workmanship guarantee on every completed job, transferable if you sell, with manufacturer warranties on materials on top. We're NFRC registered and fully insured.
Everything is transparent and in writing: free survey, itemised quote, staged payment with nothing upfront, and a guarantee. Doorstep roofers cold-call, pressure you, and want cash. We do the opposite — and you can check us against our choose-a-roofer guide.
Free surveys across all Coventry postcodes. Written itemised quotes, no call-out fee, 10-year workmanship guarantee.
📞 0247 798 1271